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Privacy policy

1、 Collection and use of personal information

When you use our store services, we may ask you to provide personal information. This store will use this information in accordance with this privacy policy. You are not required to provide the personal information we require, but in many cases, if you choose not to provide it, we will not be able to provide you with our products or services, nor will we be able to respond to any issues you may encounter.

Here are some examples of the types of personal information that may be collected by the Chengdu local shopping mall and how we can use such information:

2、 What personal information do we collect

When you create an account, purchase products, download software updates, or contact us, we may collect various information, including your name, mailing address, phone number, email address, contact preferences, and more.

When you use this store to purchase products or gift cards, this store may collect information related to the above-mentioned individuals you provide, such as name, mailing address, email address, and phone number. This mall will use such information to meet your requirements, provide relevant products or services, or achieve anti fraud purposes.

In some jurisdictions, for the purpose of complying with legal regulations, we may require users to provide government issued identification documents, but only in a few cases, such as customs declaration.

3、 How do we use your personal information

We will notify you promptly of the latest product releases, software updates, and event previews. If you do not wish to be included in our mailing list, you can choose to exit at any time by updating your preferences.

We may use your personal information (such as email address or phone number) to verify and determine user identity.

We may use personal information to send important notifications, such as information about purchase related orders. As this information is crucial for your communication with the mall, you cannot refuse to receive such information.

We will also use personal information for internal purposes such as auditing, data analysis, and research to improve our products, services, and communication with customers.

Our system integrates SDKs such as cn.jpush.android (Evoque; Evoque Push) com.huawei.hms (Huawei; Huawei Push) com.alipay (Alipay; Ali Ride Code; Ali Zhima Credit Real Name Authentication; Zhima Authentication) com.tencent.bugly (Bugly; Tencent Bugly), which will be pushed to you when APP pushes messages to send the latest messages of the system.

4、 Collection and use of non personal information

We will also collect and utilize data that cannot be directly linked to any specific individual on its own. We may collect, use, transfer, and disclose non personal information for any purpose. The following are some examples of non personal information that we may collect and how we can use this information.

We will collect information such as occupation, language, postal code, area code, unique device identifier, referral URL, location, and the time zone in which users use the product, so that we can better understand customer behavior, improve our products, services, and advertising.

We will collect information related to customer activities on our website. We will compile this type of information to help us provide customers with more useful information and understand which parts of our website, products, and services customers are most interested in. For the purpose of this privacy policy, aggregated data is considered non personal information.

We may collect and store detailed information about how you use our services, including search queries. This type of information may be used to improve the results of our service delivery, making it more relevant. This kind of information usually does not involve your IP address, except for the following few cases: we need to ensure the quality of service provided through the Internet.

5、 Cookies and other technologies

This mall or email and advertising may use cookies and other technologies such as pixel tags and website beacons. These technologies help us better understand user behavior, tell us which parts of our website people are browsing, measure the effectiveness of advertising and online searches, and make improvements. We consider information collected through cookies and other technologies as non personal information. However, if local laws treat Internet Protocol (IP) addresses or similar identification marks as personal information, we also consider such identification marks as personal information. Similarly, for the purpose of this privacy policy, in the case of combining non personal information with personal information, we will consider the combined use of information as personal information.

Like most Internet services, we also automatically collect some information and store it in log files. This type of information includes IP address, browser type and language, operating system, date/timestamp, etc.

We use this information to understand and analyze trends, manage websites, understand user behavior on websites, improve our products and services, and collect overall audience characteristics information of user groups. This type of information can be used by our store for our marketing and advertising services.

Pixel tags allow us to send emails in a format that customers can read and inform us if the email has been opened. We can use this information to reduce or exempt emails sent to customers.

6、 Other

According to the laws, legal procedures, litigation, or requirements of public institutions and government departments within or outside your country of residence, this mall may be necessary to disclose your personal information. If we determine that disclosure is necessary or appropriate for national security, law enforcement, or other matters of public importance, we may also disclose information about you.

If we determine that disclosure is reasonable and necessary to enforce our terms and conditions or protect our operations or users, we may also disclose information about you. In addition, in the event of restructuring, merger, or sale, we may transfer all personal information we collect to relevant third parties.

The protection of personal information is highly valued by our store. This mall will use encryption technologies such as Transport Layer Security (TLS) to protect your personal information during transmission. When storing your personal data in this store, we will use computer systems with limited access, which are deployed in facilities protected by physical security measures. Your account password is stored in encrypted form, even when we use third-party storage space.

7、 Privacy issues

If you have any questions or concerns about the privacy policy or data processing of this store, or would like to file a complaint about possible violations of local privacy laws, please contact us. You can call our support phone number at any time to contact us.

When we receive privacy issues or requests to access/download, we will categorize the contacts and try to resolve the specific issues or questions you have raised. If your question itself involves significant matters, we may request more information from you. These contacts who raise significant issues will receive a response. If you are not satisfied with the response received, you can refer the complaint to the relevant regulatory authorities in your jurisdiction. If you consult us, we will provide information on possible complaint channels based on your actual situation. Our store can update its privacy policy at any time. If we make significant changes to our privacy policy, we will publish notices and updated privacy policies on our company website.

Permission Description:

1. <android. permission WRITE-EXTERNAL-STORAGE>Obtain the user's SD card file, which can be used to modify the profile picture in the personal center under user authorization, and contact customer service for relevant product information before purchasing goods.

2. <android. permission CAMERA>Call camera permissions, authorized by the user, to modify the profile picture in the personal center, contact customer service for relevant product information before purchasing, and scan the QR code on the homepage to help participate in promotional activities such as bargaining and group buying.

3. <android. permission RECORD-AUDIO>Recording permission, under user authorization, contact customer service to send voice consultation on relevant product information before purchasing goods